Person of Interest (POI)
POI links with CONCERN (a national database of problem gamblers) to identify multivenue exclusion orders which are displayed on the screen in real time, making problem gambler detection quick, easy and accurate.
This software can either be used as part of QEC (COMS’ front of house gaming system), or on a stand-alone tablet.
This electronic incident register – built into QEC – allows venue staff to record incidents or notes on player behaviour in real time from behind the bar.
It includes a series of customisable questions enabling staff to log any incidents in the bar, gaming room, TAB or other area within the venue.
Once completed, the report can be viewed by staff, venue management or the society, anywhere, any time, through the COMS daily report section.