Persons of Interest (POI) Tablet
A stand-alone device that links to a national database of problem gamblers, making identifying excluded persons easier and simpler.
An effective harm minimisation tool
By streamlining and automating the exclusion process, the POI tablet and its accompanying systems are an important tool for any effective harm minimisation strategy.
How does it work?
The POI tablet acts as a front of house link to CONCERN, a national database of excluded persons.
Anyone listed on CONCERN (including names, photos, and exclusion order details), will appear on the device for staff to view from a discrete location.
For venues who want to automate their processes even further, it also links with The Guardian – COMS’ facial recognition system that identifies excluded persons as they enter a gaming room by matching their images against those held in CONCERN.
Discrete viewing in real time
Staff can view, browse or set excluded persons to automatically scroll. The tablet can be wall or pole mounted, or fixed somewhere discretely within the venue, where only staff can see.
Why a tablet?
While POI functionality is also part of QEC (COMS’ front of house gaming system), the POI tablet is ideal for venues who either don’t have QEC or who would prefer to have the system run on a separate device.
POI functionality on QEC?
While the POI tablet is ideal for venues who either don’t have QEC or who would prefer to have the system run on a separate device, it also functions as part of QEC (COMS’ front of house gaming system).
Watch this video to learn more about how it works on QEC.