Meet the team
With directors who each have an average of 20+ years’ industry experience and a talented crew of in-house designers and engineers, we’ve got know-how in spades.
Our support team is known in New Zealand for their friendly phone manner and never leaving anything unresolved.
Directors
Karen Seamer
MANAGING DIRECTOR
Makes software solutions simple for customers (while supporting her team to thrive).
Loves: That she gets to make a real difference to her customers and her “work family”.
- Social butterfly
- Night owl
- Family-centred
- Lover of all the furry friends
Email Karen
P: 027 276 2055
Charles Stewart
INFORMATION TECHNOLOGY DIRECTOR
Keeps IT operations running smoothly.
Loves: Finding his happy place behind a computer screen (where he’s been known to zone out for hours on end).
- Coffeeholic
- Expert camper
- Forest trail explorer
- Avid cyclist
Email Charles
P: 027 540 4991
Paul Andrew
SALES DIRECTOR & COMS CO-FOUNDER
Takes care of all things sales.
Loves: Producing innovative solutions that make life easier, simpler and more efficient.
- Seasoned businessman
- Top notch boss
Email Paul
P: 021 341 261
Derek Hooker
SALES DIRECTOR & COMS CO-FOUNDER
Finder of solutions - when no one else can fix it, Derek gets the call up.
Loves: The exciting innovations his team continues to dream up (and the great work environment).
- Fishing fanatic
- Part-time farmer
Email Derek
P: 021 388 984
Craig Whale
DIRECTOR
Manages, promotes sells and markets Advance Gaming products to casinos, pubs and clubs.
Loves: Meeting new people and building relationships through sales.
- Travel bunny
- Fun lover
- Rugby tragic
- Chief punter
Email Craig
P: 021 440 683
Support Team
Crystal Mehrtens
CUSTOMER & IT SUPPORT SPECIALIST/PROJECT COORDINATOR
Coordinates instillation of COMS products and provides technical support to customers.
Loves: That her team is more like an extended family than colleagues.
- Massage enthusiast
- Dedicated mum
- Proficient at chillin’
Trish Dymond
CUSTOMER SUPPORT SPECIALIST & HARDWARE COORDINATOR
Supports gaming venues with compliancy and gaming legislation.
Loves: Sharing her knowledge through training, and providing professional customer service that resolves stressful situations.
- Devoted mum and grandma
- Master socialiser
- Committed couch potato
- Netball queen
Heather McCormick
CUSTOMER SUPPORT SPECIALIST & SALES
Manages customer relationships and ensures data integrity and compliance.
Loves: Working with the well-oiled COMS machine team and their never-say-never attitude.
- Yahtzee wizard
- Book worm
- Poetry junkie
Mary-Ann Lindsay
CUSTOMER SUPPORT SPECIALIST
Managers customer and technician relationships.
Loves: Being the night owl on the phones so the hard-working COMS team can take a well-deserved break.
- Movie buff
Caitlyn Wiggens-Yates
CUSTOMER SUPPORT SPECIALIST
Dedicated to providing great customer service for COMS systems, prioritising swift, effective responses, and positive customer experiences.
Loves: Being able to help customers and working with such a fun, kind team at COMS.
Art enthusiast
Animal lover
Video game nerd
Nikita Dymond
CUSTOMER SUPPORT SPECIALIST
To provide premium support for our customers by being proactively helpful, personalising interactions and providing fast first-response times.
Loves: The opportunity to build relationships within the industry and working with the crazy, fun, progressive COMS team.
- Gym bunny
- Fashion trend stalker
- Music Lover
Development Team
Mitchel Roy
SENIOR SOFTWARE ENGINEER
Designs, builds and maintains COMS’ software products.
Loves: Taking ideas or problems and turning them into working solutions.
- Coffee nut
- Wordsmith
- Goat milker
- Pro board gamer
Herman Combrink
SOLUTIONS ARCHITECT CONSULTANT
Solutions architect by trade, software developer by heart.
Loves: Seeing businesses grow beyond their potential.
- Keen road runner
- Coffee fiend (believes water is optional)
- Full time dad
- Terrible golfer
Devanshi Bhavsar
SOFTWARE ENGINEER
Develop and maintain COMS software.
Loves: Work hard and support the team for business growth.
- Fashionista
- Chorus girl
- Mexican food nerd
Kerehama (aka Hama) Chalmers
SOFTWARE ENGINEER
Develop and maintain software while smashing bugs.
Loves: Coding and developing his knowledge to assist the team
Competitive Gamer
Retired Football Player
Fitness Freak
Beau Clark
GRANTS SUPPORT SPECIALIST & JUNIOR TESTER
Customer service and data analysis wiz.
Loves: Learning as much as he can about anything that challenges him.
Expert problem solver/fault finder
Explorer extraordinaire
Mad keen road tripper
Sampson Ward
SOFTWARE ENGINEER
Software developer and keen bug smasher.
Loves: Honing his skills to support the team.
First-rate kickboxer
Mixed martial arts member
Veteran fisherman
(Ridiculously) skilled Dungeons & Dragons player
Get in touch
Email: info@coms.net.nz
Phone: (0800) 266-797