Meet the team

With directors who each have an average of 20+ years’ industry experience and a talented crew of in-house designers and engineers, we’ve got know-how in spades.

Our support team is known in New Zealand for their friendly phone manner and never leaving anything unresolved.

Directors

Karen Seamer

MANAGING DIRECTOR

Makes software solutions simple for customers (while supporting her team to thrive).

Loves: That she gets to make a real difference to her customers and her “work family”.

Social butterfly
Night owl
Family-centred
Lover of all the furry friends

Email Karen
P: 027 276 2055

Charles Stewart

INFORMATION TECHNOLOGY DIRECTOR

Keeps IT operations running smoothly.

Loves: Finding his happy place behind a computer screen (where he’s been known to zone out for hours on end).

Coffeeholic
Expert camper
Forest trail explorer
Avid cyclist

Email Charles
P: 027 540 4991

Paul Andrew

SALES DIRECTOR & COMS CO-FOUNDER

Takes care of all things sales.

Loves: Producing innovative solutions that make life easier, simpler and more efficient.

Seasoned businessman
Top notch boss

Email Paul
P: 021 341 261

Derek Hooker

SALES DIRECTOR & COMS CO-FOUNDER

Finder of solutions - when no one else can fix it, Derek gets the call up.

Loves: The exciting innovations his team continues to dream up (and the great work environment).

Fishing fanatic
Part-time farmer

Email Derek
P: 021 388 984

Craig Whale

DIRECTOR

Manages, promotes sells and markets Advance Gaming products to casinos, pubs and clubs.

Loves: Meeting new people and building relationships through sales.

Travel bunny
Fun lover
Rugby tragic
Chief punter

Email Craig
P: 021 440 683

Support Team

Crystal Mehrtens

CUSTOMER & IT SUPPORT SPECIALIST/PROJECT COORDINATOR

Coordinates instillation of COMS products and provides technical support to customers.

Loves: That her team is more like an extended family than colleagues.

Massage enthusiast
Dedicated mum
Proficient at chillin’

Trish Dymond

CUSTOMER SUPPORT SPECIALIST & HARDWARE COORDINATOR

Supports gaming venues with compliancy and gaming legislation.

Loves: Sharing her knowledge through training, and providing professional customer service that resolves stressful situations.

Devoted mum and grandma
Master socialiser
Committed couch potato
Netball queen

Heather McCormick

CUSTOMER SUPPORT SPECIALIST & SALES

Manages customer relationships and ensures data integrity and compliance.

Loves: Working with the well-oiled COMS machine team and their never-say-never attitude.

Yahtzee wizard
Book worm
Poetry junkie

Marcel Green

FIELD SERVICE TECHNICIAN

Support for all COMS and its Associated Companies Products.

Loves: Working with a great team and always ready for a good challenge.

Problem solver
Family man
Loves to cook

Caitlyn Wiggens-Yates

CUSTOMER SUPPORT SPECIALIST

Dedicated to providing great customer service for COMS systems, prioritising swift, effective responses, and positive customer experiences.

Loves: Being able to help customers and working with such a fun, kind team at COMS.

Art enthusiast
Animal lover
Video game nerd

Nikita Dymond

CUSTOMER SUPPORT SPECIALIST

To provide premium support for our customers by being proactively helpful, personalising interactions and providing fast first-response times.

Loves: The opportunity to build relationships within the industry and working with the crazy, fun, progressive COMS team.

Gym bunny
Fashion trend stalker
Music Lover

Guinevere Parker (Ginny)

CUSTOMER SUPPORT SPECIALIST

Committed to delivering outstanding customer service for COMS systems, with a focus on prompt responses and ensuring a positive customer experience.

Loves: Working in an engaging dynamic team at COMS and learning from their years of knowledge.