P: (0800) 266-797

Meet the team

With directors who each have an average of 20+ years’ industry experience and a talented crew of in-house designers and engineers, we’ve got know-how in spades. 

Our support team is known in New Zealand for their friendly phone manner and never leaving anything unresolved.

Directors

Karen Seamer

MANAGING DIRECTOR

Makes software solutions simple for customers (while supporting her team to thrive).

Loves: That she gets to make a real difference to her customers and her “work family”.  

  • Social butterfly
  • Night owl 
  • Family-centred 
  • Lover of all the furry friends 

Email Karen
P: 027 276 2055

Charles Stewart

INFORMATION TECHNOLOGY DIRECTOR

Keeps IT operations running smoothly. 

Loves: Finding his happy place behind a computer screen (where he’s been known to zone out for hours on end).  

  • Coffeeholic 
  • Expert camper
  • Forest trail explorer 
  • Avid cyclist 

Email Charles
P: 027 540 4991

Paul Andrew

SALES DIRECTOR & COMS CO-FOUNDER

Takes care of all things sales.

Loves: Producing innovative solutions that make life easier, simpler and more efficient. 

  • Seasoned businessman
  • Top notch boss 

Email Paul
P: 021 341 261

Derek Hooker

SALES DIRECTOR & COMS CO-FOUNDER

Finder of solutions - when no one else can fix it, Derek gets the call up. 

Loves: The exciting innovations his team continues to dream up (and the great work environment). 

  • Fishing fanatic 
  • Part-time farmer

Email Derek
P: 021 388 984

Craig Whale

DIRECTOR

Manages, promotes sells and markets Advance Gaming products to casinos, pubs and clubs. 

Loves: Meeting new people and building relationships through sales. 

  • Travel bunny
  • Fun lover
  • Rugby tragic
  • Chief punter

Email Craig
P: 021 440 683

Support Team

Crystal Mehrtens

CUSTOMER & IT SUPPORT SPECIALIST/PROJECT COORDINATOR 

Coordinates instillation of COMS products and provides technical support to customers.

Loves: That her team is more like an extended family than colleagues.  

  • Massage enthusiast 
  • Dedicated mum
  • Proficient at chillin’ 

Trish Dymond

CUSTOMER SUPPORT SPECIALIST & HARDWARE COORDINATOR 

Supports gaming venues with compliancy and gaming legislation.

Loves: Sharing her knowledge through training, and providing professional customer service that resolves stressful situations.

  • Devoted mum and grandma 
  • Master socialiser  
  • Committed couch potato
  • Netball queen

Heather McCormick

CUSTOMER SUPPORT SPECIALIST & SALES 

Manages customer relationships and ensures data integrity and compliance. 

Loves: Working with the well-oiled COMS machine team and their never-say-never attitude. 

  • Yahtzee wizard
  • Book worm
  • Poetry junkie  

Mary-Ann Lindsay

CUSTOMER SUPPORT SPECIALIST

Managers customer and technician relationships.

Loves: Being the night owl on the phones so the hard-working COMS team can take a well-deserved break.

  • Movie buff 

Isaac McNickle

TECHNICAL SPECIALIST

Installs COMS products and provides technical support to customers.

Loves: To be able to travel and help customers all over the country and provide customer facing service daily, meeting new people everyday  

  • Netflix Binger
  • Road-Tripper
  • Concert Go-er


Nikita Dymond

CUSTOMER SUPPORT SPECIALIST

To provide premium support for our customers by being proactively helpful, personalising interactions and providing fast first-response times.

Loves: The opportunity to build relationships within the industry and working with the crazy, fun, progressive COMS team.

  • Gym bunny
  • Fashion trend stalker
  • Music Lover

Development Team

Mitchel Roy

SENIOR SOFTWARE ENGINEER

Designs, builds and maintains COMS’ software products.

Loves: Taking ideas or problems and turning them into working solutions.

  • Coffee nut
  • Wordsmith
  • Goat milker
  • Pro board gamer

Herman Combrink

SOLUTIONS ARCHITECT CONSULTANT

Solutions architect by trade, software developer by heart.

Loves: Seeing businesses grow beyond their potential.

  • Keen road runner
  • Coffee fiend (believes water is optional)
  • Full time dad
  • Terrible golfer

Sampson Ward

SOFTWARE ENGINEER

Software developer and keen bug smasher.

Loves: Honing his skills to support the team.

  • First-rate kickboxer
  • Mixed martial arts member 
  • Veteran fisherman
  • (Ridiculously) skilled Dungeons & Dragons player

Devanshi Bhavsar

SOFTWARE ENGINEER

Develop and maintain COMS software.

Loves: Work hard and support the team for business growth.

  • Fashionista
  • Chorus girl
  • Mexican food nerd

Want to know more?

Get in touch for a chat about how we can help.